An interview with Mark McDowell
How has Happily.ai impacted your organization's employee engagement and overall organizational culture?
It's given us a better channel to send recognition not only from managers but from individuals working cross-teams. Our teams love the playful nature of the app and they love the rewards.
What were the key challenges or pain points you were facing before implementing Happily.ai? How has our solution addressed those challenges?
Finding a way for us to give recognition and get insights from our employees to deliver better customer success, morale and culture.
Can you share any specific examples or success stories that highlight the effectiveness of our solution?
Our staff retention rates and happiness have significantly improved since implementing Happily.ai.
In your experience, what are the standout features or aspects of Happily.ai that have had the most impact on your organization?
The daily questions are a great way to get feedback from teams on a real-time basis and enabling our teams to give recognition easily which in the past was difficult to monitor and measure.
How did your team initially respond to implementing Happily.ai into your organization, and are you satisfied by the level of engagement and adoption rates achieved?
They have improved over time having built usage into manager KPIs to ensure adoption. The team were excited to use the platform when introduced and have grown to love the platform.
Based on your experience with Happily.ai, who do you believe would benefit the most from using this app? Are there specific types of organizations that you think would find it particularly valuable?
Any organisation that cares about people analytics, culture and team happiness.